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An Overview of Zoho Cloud Software

8/20/2023

 
Cloud software is a needed tech tool for businesses and brands because they help manage the company's operations, automate processes, and equip you with professional tools that serve customers and employees. One of the most diverse Cloud Software solutions for small businesses and large enterprises is Zoho and its features rival the likes of  Google Workspace and Microsoft 365. Zoho has also been used by large organizations like Delta Airlines, Amazon, and Loreal. Keep reading to get the  game on 11 ways Zoho can work for you and your team:
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Marketing
  • Social Media: Build your content calendar, publish posts, and measure success with a single tool.
  • Emails: Create campaigns with an easy-to-use tool designed to help streamline communications, automatically organize your lists, and build 1st party audiences. 
  • Marketing Plus: Access a collection of tech tools that allow you to do a vast number of marketing functions in one ecosystem including the two above. ​
Collaboration
  • Email and Documents: Better control communication with customers, suppliers, & co-workers.
  • IT Helpdesk: Create tickets,  automate thenext steps, and give access rights to customers and internal teams with ease.
  • Project Management: Develop processes that help plan, track, and implement business projects.​​
Sales
  • Bookings: Meeting scheduler that helps send reminders and allows for prepayment. 
  • Affiliate Programs: Revenue share your website’s eCommerce sales with people who promote your product or service with this pay as you go service.
  • Customer Relationship (CRM): Manages customer relationships by tracking every step their experience.
Operations
  • Finance: Access apps and APIs that help to manage invoices and payments, budgeting, reporting, and so much more.
  • Human Resources: Manage your workforce’s performance, trainings, hours, wages.

At the current moment, I am testing Thrive,  Zoho’s affliliate and loyalty program tech tool (see HERE).  Have you ever considered or tried a Zoho product? How does it compare to other platforms in the marketplace? Let us know in the comments.
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    D. Marie Smith

    Business Technology and Social Media Consultant

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